Water Conservation Specialist (Multi-Level)

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Colorado Springs Utilities operates a complex water collection and distribution system and wastewater collection system. Today our system can deliver more water than our customers are using.  And, with your help, we can continue to support a vibrant, growing community and economy with a safe, reliable water supply.

We are seeking to hire a Water Conservation Specialist; This position will be filled at the mid-level (Conservation Specialist) or senior level (Senior Conservation Specialist) depending on the qualifications, experience, and certification level of the successful candidate.

This role will support all facets of the Water-wise Rules Program and our indoor efficiency programming.  

Key Focus Areas for a Specialist (mid) Level:

• Proven ability to implement technical water conservation programs
• Responsible for meeting the goals of Water-wise Rules, guiding cross-functional teams in this important effort, and will play an integral role in indoor water efficiency programs to help our organization meet critical water efficiency goals
• Examine current, business processes and procedures and research and analyze best methods to improve same; this will involve multiple tools used by Colorado Springs Utilities to ensure work efficiency, understand consumption, and automation of same wherever possible
• Support research projects for indoor efficiency and act as a program manager for the same
• Support and apply continuous improvement to the work of Water-wise Rules, identifying trends, evaluating data, preparing, and delivering reports, and presenting information to key stakeholders internal and external of the organization
• Support research and development of policies and programs to best align with water conservation indoor and outdoor efficiency planning and goals
• Demonstrated success in supporting customers with the ability to quickly learn efficiency and water use knowledge, indoor and outdoor
• Coordinate water efficiency programs that are complex and technical in nature with various groups within the organization including pricing, marketing and communication, account management, and customer service
• Manage technical content related to conservation projects and programs for internal and external communications activities

For full details and to apply, visit Water Conservation Specialist (multi-level) Position Description (taleo.net)

PRIMARY DUTIES & RESPONSIBILITIES

The hiring rate for this position is $19. This position is expected to be in service Mid-May through Mid-October.

OVERVIEW OF POSITION / DEPARTMENT

The Water Conservation Program Specialist – Rebates and Drought position requires an enthusiastic self-starter who enjoys engaging with customers daily. This position offers a seasonal mix of primarily office work with some field work duties, focusing on educating customers on our drought information and various rebate programs. Working primarily with the public, candidates for this position must have excellent communication and customer service skills.

PRIMARY DUTIES & RESPONSIBILITIES

• Assisting the Conservation Rebates Program Manager with administrative duties
• Communicate with customers via phone and email regarding rebate processes
• Attend water conservation outreach events
• May be required to work up to two Saturdays per month
• Perform landscape rebate inspections
• Assist with large property toilet rebate inspections
• Respond to customer inquiries pertaining to drought restrictions, rebate programs and other general water conservation information

MINIMUM QUALIFICATIONS & WORKING CONDITIONS

An equivalent combination of education, training, and experience that demonstrates the required knowledge, skills, and abilities may be considered.

Education: 

• High School diploma or GED

Experience: 

• At least 2 years of experience in customer service

Preferred Qualifications:

• A general knowledge of water conservation principles
• A general knowledge of water-wise landscape principles

Knowledge:

• Knowledge of conflict management and communication strategies for interacting with the public

Skills: 

• Must exhibit strong customer service skills, interpersonal communications and collaboration skills
• Must be proficient at Microsoft Office Suite
• Must be proficient at time management and planning for task efficiency

Abilities: 

• Ability to establish and maintain effective working relationships with employees and customers
• Ability to communicate effectively both verbally and in writing
• Ability to stay self-motivated and on-task
• Ability to maintain a positive attitude when interacting with customers in a variety of situations

For full details and to apply, visit City of Aurora Careers (myworkdayjobs.com)

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Learn more about the position here.

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Deadline: The City of Aurora will conduct ongoing screenings of applications on a first-come, first-serve basis; as soon as they determine to have a qualified pool of applicants, this position may close quickly and without notice.

Job Description:
• Technical responsibilities will include water supply planning, water resources modeling, historical consumptive use analyses, water rights evaluations and analyses, raw water master plans, water efficiency plans, water operations and accounting, expert testimony in water court, and writing technical memos and reports.
• Management of projects, budgets, and quality control.
• Coordination and communication with other staff, attorneys, and clients.
• Senior staff will be responsible for mentoring and training junior staff in technical, communication, and management skills, in addition to fostering a supportive growth environment.

Follow the link for more information: https://www.martinandwood.com/careers

Want to make a difference in Colorado water resources? Interested candidates should submit a cover letter and resume to mwi@martinandwood.com. Responses will be provided to those we wish to interview or further discuss qualifications.

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