OVERVIEW OF POSITION / DEPARTMENT

Aurora Water is responsible for enhancing and protecting the quality of life for Aurora citizens by providing quality water, sewer, and stormwater services in a manner that balances social, environmental, and economic needs. Responsibilities and roles within the organization include: operation and maintenance of the water, sewer, and stormwater systems; water purification and reuse water treatment; utility financial monitoring, planning, customer billing, and revenue collection; infrastructure planning and engineering, inspections, and management of the capital improvement program; public information and water conservation; water resources planning, acquisition, and development; permitting, watershed protection, and water and wastewater regulatory compliance; and administration.

The Deputy Director of Water Internal and External Relations plans, organizes, directs and implements a comprehensive public relations program including legislative and public affairs, public information and education, customer service, employee engagement, community and media relations, crisis communication, event planning, and risk communication under the direction of the General Manager of Aurora Water.

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