Addressing the state's water challenges by improving water efficiency through diverse community connections, innovative solutions and valuable member resources
DELIVERING CONSERVATION THROUGH DIGITAL COMMUNICATION
Join us to discuss how technology contributes to water management progress and success.
LUNCH IS PROVIDED. PLEASE REGISTER.
Oracle Corporation will speak about how the utilities customer experience has undergone radical transformation in the last five years with the maturation of social, mobile, analytics and the cloud. How businesses and governments connect with their customers and the nature of the customer relationship has become more intimate and direct. Utility conservation outreach is a mix of government to consumer (G2C) and government to business (G2B) marketing, both of which have radically changed through this revolution. Both are far more quantitative than ever before. During this presentation, Oracle will share its insights in terms of what this digital transformation means for a utility organization marketing conservation efforts. Specifically, this presentation will help you understand how digital technologies will improve your connection with your customers through the use of cloud marketing, social and service technologies.
About the Speakers:
Peter Karageorge (email@example.com) is an Oracle Public Sector Customer Experience Applications executive with 10+ years of software as a service experience. Peter’s focus at Oracle is helping public sector agencies modernize and improve the citizen/customer experience across multiple channels of communication. Mr. Karageorge is a graduate from Northern Michigan University and hold a B.S. in Business Management.
Matthew Newman (firstname.lastname@example.org) is a director in Oracle’s Public Sector Strategic Programs Group. Mr. Newman has worked as a technology consultant to public sector organizations for over 23 years. Mr. Newman holds a B.A. from Duke University in Public Policy and Economics.
To Anh Nguyen Fong (email@example.com) is a CX Solution Specialist. To Anh has worked in Education & Government for 30 years, 15 years focusing on applications and technology to support education and public sector. Ms. Fong graduated from University of California, Santa Barbara with a B.S. Degree in Biopsychology and also holds a Master of Science Degree from the School of Education at San Francisco State University.
Future Lunch 'N Learn sessions will include the status and impacts of High Efficiency Plumbing fixtures, Smart Meters, and Colorado-Friendly Plant Databases.
Colorado WaterWise firstname.lastname@example.org
PO Box 40202, Denver CO 80204-0202