This WaterSide Chat will feature experienced utility professionals, who will discuss how their utilities’ engagement programs have evolved over the years. They will share lessons learned from the variety of strategies they have experimented with and what they feel has proven to be the most effective with their customers.
Liesel Hans is the Water Conservation Manager at Fort Collins Utilities in Fort Collins, CO.
Melissa Elliott has a 20+ year public relations career spent almost entirely with water and wastewater utilities and municipalities.
Nicole Wolfe has been working for the City of West Palm Beach for five years.
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