WaterSide Chat: Maximizing AMI investments with Customer Engagements

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When it comes to realizing the full benefits of Advanced Metering Infrastructure, getting the full support of utility customers is highly critical. Because AMI implementation can take years to complete, it is important for utilities to get their customers on boarded from the start. Otherwise, it could take years before investment returns can be seen. In this webinar, we will be joined by experts to discuss how customer engagement can accelerate AMI implementations and help utilities unlock AMI benefits sooner.  

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Speakers:

Lauren Brown has extensive experience as a business consultant delivering complex solutions in the local government industry. She has been instrumental in helping create and deliver value- added solutions on a consistent basis and is a champion for the utility clients MeterSYS serves. She has served as project manager for multiple AMR and AMI implementations across a variety of vendors and utility sizes, managed numerous software integrations, and orchestrated business process and operational redesigns for municipalities. Throughout these engagements, Lauren has provided consistent and transformational results for the organizations her teams have supported. Lauren received her MPA from UNC-Wilmington, with a focus on public policy. She is actively involved in the water industry, is an enthusiastic supporter of a variety of clean water initiatives, and is a member of the Raleigh Astronomy Club.

Thomas Swaw has worked in the Information Technology field for twenty-five years and worked for the Village of Oak Lawn for sixteen. During the Village’s conversion to AMI, Thomas was responsible for providing data integration for the AMI system, Watersmart, and the Villages Billing System.

Charles Bohlig has been with East Bay Municipal Utility District since 2004. Charles administered EBMUD's AMI pilot research. Currently, he serves as the Supervisor of Water Conservation. In this role, he creates and implements the district's incentive programs, and directs their water budget program. During this time he has also co-authored the Division’s Water Conservation Master Plan. Charles also supported the District’s Urban Water Management Plans and the Utilities’ Demand Projects out to the year 2050. Before joining EBMUD, Charles was an Energy Analysis for Pacific Gas & Electric Company. He has over 25 year of experience in water and energy resource management and currently serves on the Board of California Water Efficiency Partnership (CalWEP).